Before contacting us, please read this page completely. If the answer to your question is not found here then you may contact us.
Please note: we do not offer technical support or customer service questions for the products we review. Please contact the product owner.
Problems logging in to your chosen site?
If you are having problems logging in to your chosen site then there are a few options open to you:
1. Many of our recommended sites are sold through a sales agent called Clickbank.com. If you made your payment through Clickbank then after registration you will have received a receipt of registration from clickbank.com/Keynetics Inc by email. This e-mail will have originated from the address receipt@clickbank.com and will have been sent to the e-mail address you used during the registration process. In this e-mail you will find a paragraph that reads "If you did not receive your access please click the link below to retrieve it" Please click that link and it will take you back to the members access page with your username and password and log in URL. If you did not receive such an e-mail then first of all please be sure to check your Junk e-mail folder or spam folder to make sure your e-mail is not in there. If your e-mail is not there then you will either have deleted it by accident, or you did not make your purchase through Clickbank. If this is the case, or if for any reason this doesn't work, then please proceed to option 2.
2. Please go to the site that you joined, and click through to the members log-in page. Very often there should be a link on this page to the effect of "Forgotten your password?". If so, click on this link and you will be prompted for your e-mail address. If you fill in your e-mail address then your log-in details should be sent to you by e-mail. Sometimes the "Forgotten your password?" link will not appear on the log-in page until you have made at least one unsuccessful attempt to log in. If you can't see this link, then try and log-in with any random log-in details to see if the "Forgotten your password?" link appears and then follow the instructions above. If this doesn't work and you still can't see the link then proceed to option 3.
3. Please go to the support or contact section of the site you joined and e-mail the administrator for help, giving him as much information as possible about your problem. He should be able to retrieve your log-in details and will be able to e-mail them to you. Please remember that the administrator of this site may be in a different country and so may be in a completely different time-zone to you. Therefore, please ensure you wait at least 24 hours for a reply.
If none of the above works and you don't receive a satisfactory response from the administrator of the site you joined, then you should request a full refund.
Technical problems?
If you're having any technical problems with any product you purchased or any website you joined that's advertised by us, then please visit the support section of the site you joined. Every website advertised by us has a "support" link or a "contact" link (sometimes this is only available from within the members area). Please follow this link and e-mail the administrator of the site you joined with any technical queries you may have. The administrator of the site you joined is an expert on his/her product and will be able to help you far more than we can. Also bear in mind that technical support is included in the purchase price or membership fee of all our recommended products and sites - so you are entitled to this technical support because you paid for it. Please remember that the administrator of the site you joined may live in a different country and so may be in a completely different time-zone to you. As such, please ensure you wait at least 24 hours for a reply. Please be aware that we are an independent, 3rd party review site - we only review and recommend other companies' sites/products - we do not own them, and as such we cannot provide technical support.
If you have had a great experience with a particular service or product, we would love to hear about it. We are constantly updating our resources and database, and your comment and feedback helps to make our review board a better source of information for everyone. Email us at admin (At) iPhoneDownloads123.com